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Tau-Bench Airline

Tool-using agents handling real customer policies.

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Evaluated by OpenRouter.

What it measures

Agents act as an airline support rep: they converse with a simulated customer, call booking tools and must follow a written policy. This board uses the verified airline task set.

Beyond public benchmarks

Get a private eval built for your model.

One domain and one policy only go so far. We build tau-bench-style environments for your workflows — real tools, real policies, and expert-graded trajectories.

  • Unpublished tasks written by vetted US-based subject-matter experts
  • Rubric-based grading with expert review, not just automated scoring
  • Delivered under NDA, with training data to close the gaps it finds

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