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Speed and quality for model teams

Replacing a billion-dollar vendor on RLHF and evals

A leading lab switched from a large multibillion-dollar vendor to RDL and unlocked faster turnaround and higher agreement scores across their preference and evaluation pipelines.

The outcome

8x

faster turnaround vs. prior vendor

The challenge

The team was shipping model updates weekly but their incumbent vendor needed two weeks to staff, calibrate and return a single preference batch. Inter-annotator agreement drifted below 80% on reasoning-heavy prompts, and every regression required a costly re-label. A model is only as strong as the data behind it — and that data had become the critical constraint.

Our approach

01

Context-aware sourcing

Our Automated Talent Engine matched US-based subject-matter experts to each prompt domain — graduate-level math, code, and law — so reviewers actually understood what they were grading.

02

Calibrated rubrics

We co-authored graded rubrics with the lab and ran continuous gold-set checks, lifting agreement before a single production batch shipped.

03

Automation-scaled QA

Platform automation routed disagreements to senior reviewers and flagged low-confidence items in real time, keeping quality high as volume scaled 10x.

Results

8x

faster batch turnaround

98%

inter-annotator agreement

40%

lower cost per accepted label

“We switched from a large multibillion-dollar vendor and found RDL to outperform them on speed, quality, and most importantly, collaborative partnership.”
VP of Research / Frontier foundation-model lab

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